Setup & transfer
First setup, accounts, data transfer and connectivity.
KAEVON support
Start with the problem, not a support maze.
Search setup, battery, orders, warranty and product questions. Support content is organized around the action you need to take.
Guided help centerDirect product shortcutsDownloadable guides
Performance & battery
Heat, charging, battery health and VectorOS profiles.
Orders & returns
Order status, delivery, returns and payment questions.
Warranty & service
Coverage, diagnostics, service preparation and repair.
Frequently asked
Direct answers to common ownership questions.
How do I move data to a new KAEVON phone?
During initial setup, choose Device Transfer and connect the previous phone by cable or secure local wireless transfer. Review the categories before starting so you know what will move.
How should I use bypass charging during long sessions?
When supported, bypass charging routes incoming power directly to the system instead of continuously cycling the battery. Keep airflow unobstructed and use the thermal status screen to monitor the session.
What does the limited warranty cover?
KAEVON includes a two-year limited hardware warranty for manufacturing defects. Accidental damage, cosmetic wear and unauthorized modification are excluded from coverage.
Can I return an opened product?
Eligible complete products can be returned within 14 days in original condition. Regional exclusions and return-shipping requirements are shown during the support process.
Where can I find product specifications?
Open any product page and scroll to Technical Specifications. Phones also include separate performance, interface, power and VectorOS chapters.
Support by product
Go directly to the device you own.
Flagship smartphoneKAEVON V16.8" · 144 Hz · 6,500 mAhPremium performance smartphoneKAEVON AERA6.7" · 120 Hz · 5,400 mAhObsidian flagship smartphoneKAEVON NOX6.74" · 144 Hz · 5,800 mAhLightweight flagship smartphoneKAEVON AERIS6.72" · 120 Hz · 5,600 mAhCeramic flagship smartphoneKAEVON LUCENT6.72" · 120 Hz · 5,600 mAhEssential performance smartphoneKAEVON ARC6.65" · 120 Hz · 5,200 mAh
Downloads
Guides you can keep offline.
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